Wilf2019

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Wilf2019
BibType ARTICLE
Key Wilf2019
Author(s) Eitan Wilf
Title Separating noise from signal: The ethnomethodological uncanny as aesthetic pleasure in human‐machine interaction in the United States
Editor(s)
Tag(s) EMCA, Human-machine interaction, Uncanny, Robotics, Animation, Cybernetics
Publisher
Year 2019
Language English
City
Month
Journal American Ethnologist
Volume 46
Number 2
Pages 202-213
URL Link
DOI https://doi.org/10.1111/amet.12761
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Because ethnomethodology was founded in cybernetics, it institutionalized the idea that interactants strive to maintain interactional order and compensate for disorder through negative feedback mechanisms such as “repair work.” This idea informed a key strand in the study of human‐machine interaction in the United States, especially the idea that humans are inclined to repair the gaps in machines’ behavior and thus sustain the feeling that they are interacting with intentional entities. In some situations, however, humans prefer to expose and even exacerbate machines’ interactional incompetence. Such a preference manifests the aesthetic category of the uncanny, here theorized as the sudden awareness of the material foundations of one's immediate world, an awareness that emerges when those foundations become “noisy” and begin to reflexively point to themselves.

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