|Author(s)||Hanh thi Nguyen|
|Title||A Longitudinal Perspective on Turn Design: From Role-Plays to Workplace Patient Consultations|
|Editor(s)||Simona Pekarek Doehler, Johannes Wagner, Esther González-Martínez|
|Tag(s)||EMCA, Pharmacy, Professional competence, Learning, Role-play, Longitudinal Study, Medical EMCA|
|Book title||Longitudinal Studies on the Organization of Social Interaction|
This longitudinal conversation analytic study tracks a pharmacy student’s development of interactional competence in patient counseling from classroom role-plays to workplace performance, with a focus on turn-design practices. I first examine the learner’s employment of turn-design practices to achieve key patient counseling tasks (drug identification, allergy inquiry, and advice giving) in role-plays over a semester. Then, I analyze how the practices developed in the role-plays were utilized or modified in actual consultations at the workplace one year later. In the context of the analysis, I discuss the challenge to strike a balance between striving for a large data set and maintaining similarities across cases for comparison in order to observe changes over time.