Nguyen2018

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Nguyen2018
BibType INCOLLECTION
Key Nguyen2018
Author(s) Hanh thi Nguyen
Title A Longitudinal Perspective on Turn Design: From Role-Plays to Workplace Patient Consultations
Editor(s) Simona Pekarek Doehler, Johannes Wagner, Esther González-Martínez
Tag(s) EMCA, Pharmacy, Professional competence, Learning, Role-play, Longitudinal Study
Publisher
Year 2018
Language English
City
Month
Journal
Volume
Number
Pages 195-224
URL Link
DOI https://doi.org/10.1057/978-1-137-57007-9_7
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Longitudinal Studies on the Organization of Social Interaction
Chapter

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Abstract

This longitudinal conversation analytic study tracks a pharmacy student’s development of interactional competence in patient counseling from classroom role-plays to workplace performance, with a focus on turn-design practices. I first examine the learner’s employment of turn-design practices to achieve key patient counseling tasks (drug identification, allergy inquiry, and advice giving) in role-plays over a semester. Then, I analyze how the practices developed in the role-plays were utilized or modified in actual consultations at the workplace one year later. In the context of the analysis, I discuss the challenge to strike a balance between striving for a large data set and maintaining similarities across cases for comparison in order to observe changes over time.

Notes