Heath2002d

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Heath2002d
BibType ARTICLE
Key Heath2002d
Author(s) Christian Heath, Marcus Sanchez Svensson, Jon Hindmarsh, Paul Luff, Dirk vom Lehn
Title Configuring awareness
Editor(s)
Tag(s) EMCA, CSCW, Awareness
Publisher
Year 2002
Language
City
Month
Journal Computer Supported Cooperative Work
Volume 11
Number 3-4
Pages 317-347
URL Link
DOI 10.1023/A:1021247413718
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

The concept of awareness has become ofincreasing importance to both social andtechnical research in CSCW. The concept remainshowever relatively unexplored, and we stillhave little understanding of the ways in whichpeople produce and sustain `awareness' in andthrough social interaction with others. In thispaper, we focus on a particular aspect ofawareness, the ways in which participantsdesign activities to have others unobtrusivelynotice and discover, actions and events, whichmight otherwise pass unnoticed. We consider forexample how participants render visibleselective aspects of their activities, how theyencourage others to notice features of thelocal milieu, and how they encourage others tobecome sensitive to particular events. We drawexamples from different workplaces, primarilycentres of coordination; organisationalenvironments which rest upon the participants'abilities to delicately interweave a complexarray of highly contingent, yet interdependentactivities.

Notes