Difference between revisions of "Garcia2002"
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|BibType=ARTICLE | |BibType=ARTICLE | ||
|Author(s)=Angela Cora Garcia; Kristi Vise; Steven Whitaker | |Author(s)=Angela Cora Garcia; Kristi Vise; Steven Whitaker | ||
− | |Title=Disputing | + | |Title=Disputing neutrality: when mediation empowerment is perceived as bias |
|Tag(s)=EMCA; Mediation; Empowerment; Bias; | |Tag(s)=EMCA; Mediation; Empowerment; Bias; | ||
|Key=Garcia2002 | |Key=Garcia2002 | ||
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|Volume=20 | |Volume=20 | ||
|Number=2 | |Number=2 | ||
− | |Pages= | + | |Pages=205–230 |
− | |Abstract=Researchers | + | |URL=https://onlinelibrary.wiley.com/doi/abs/10.1002/crq.20 |
− | that | + | |DOI=10.1002/crq.20 |
− | + | |Abstract=Researchers find that some participants in mediation hearings report that the mediator was unfair or biased, but disputants rarely communicate these perceptions to the mediator, and very rarely do they do so during the mediation hearing itself. During data collection for a study of mediation hearings, a videotape of a small‐claims mediation hearing was made in which a disputant did make such an accusation during the hearing. This serendipitous capture of an accusation of bias on videotape enables us to examine how a mediator's actions during the hearing may have contributed to a disputants perception of unfairness. Narrative analysis is used to show how mediation techniques such as empowerment, representation of disputant positions, story summarizing, and emotion work can cause a perception of bias if they are applied unequally. | |
− | |||
− | mediation hearings, a | ||
− | was made in which a disputant | ||
− | hearing. This | ||
− | enables us | ||
− | have contributed to | ||
− | analysis | ||
− | representation of disputant | ||
− | work can cause a perception of | ||
}} | }} |
Latest revision as of 03:34, 30 October 2019
Garcia2002 | |
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BibType | ARTICLE |
Key | Garcia2002 |
Author(s) | Angela Cora Garcia, Kristi Vise, Steven Whitaker |
Title | Disputing neutrality: when mediation empowerment is perceived as bias |
Editor(s) | |
Tag(s) | EMCA, Mediation, Empowerment, Bias |
Publisher | |
Year | 2002 |
Language | |
City | |
Month | |
Journal | Conflict Resolution Quarterly |
Volume | 20 |
Number | 2 |
Pages | 205–230 |
URL | Link |
DOI | 10.1002/crq.20 |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | |
Chapter |
Abstract
Researchers find that some participants in mediation hearings report that the mediator was unfair or biased, but disputants rarely communicate these perceptions to the mediator, and very rarely do they do so during the mediation hearing itself. During data collection for a study of mediation hearings, a videotape of a small‐claims mediation hearing was made in which a disputant did make such an accusation during the hearing. This serendipitous capture of an accusation of bias on videotape enables us to examine how a mediator's actions during the hearing may have contributed to a disputants perception of unfairness. Narrative analysis is used to show how mediation techniques such as empowerment, representation of disputant positions, story summarizing, and emotion work can cause a perception of bias if they are applied unequally.
Notes