Barnes2019

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Barnes2019
BibType ARTICLE
Key Barnes2019
Author(s) Rebecca K. Barnes
Title Conversation analysis of communication in medical care: description and beyond
Editor(s)
Tag(s) EMCA, Medical consultations
Publisher
Year 2019
Language English
City
Month
Journal Research on Language and Social Interaction
Volume 52
Number 3
Pages 300–315
URL Link
DOI 10.1080/08351813.2019.1631056
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article presents a contemporary view on the state of the art of applied conversation analytic studies of medical consultations. I begin by considering why conversation analysts might have been drawn to studying the medical consultation in the first place and how our foundational studies have paved the way to where we are now. I argue that we have provided evidence for a wide range of practical problems and dilemmas faced by patients and doctors (and their solutions) during these encounters; contributed new evidence to sociological debates/critiques of medical dominance; taken up consumer reformist agendas; and begun to demonstrate the practical enactment (or not) of health policies and new health-care technologies “in the wild.” The review highlights a trajectory toward intervention studies in response to increased “outside” interest from the medical community. I argue that although our current observation base may already have the potential to improve patient care, making a difference will require going beyond description to provide different levels of evidence for different stakeholder audiences. Data are in American and British English.

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