Closing calls to a cancer helpline: Expressions of caller satisfaction

Woods, Catherine J.; Drew, Paul; Leydon, Geraldine Marie

doi:10.1016/j.pec.2015.04.015

by Catherine J. Woods, Paul Drew, Geraldine Marie Leydon

Reference:

Catherine J. Woods, Paul Drew, Geraldine Marie Leydon, (2015), "Closing calls to a cancer helpline: Expressions of caller satisfaction", Patient Education and Counseling, vol. 98, no. 8, pp. 943–953.

Bibtex Entry:

@ARTICLE{Woods-Drew-Leydon2015,
  author = "Catherine J. Woods, Paul Drew and Geraldine Marie Leydon", 
  doi = "10.1016/j.pec.2015.04.015", 
  keywords = "EMCA, Helplines, Closings, Cancer", 
  journal = "Patient Education and Counseling", 
  number = "8", 
  pages = "943–953", 
  title = "Closing calls to a cancer helpline: Expressions of caller satisfaction", 
  url = "http://www.sciencedirect.com/science/article/pii/S0738399115001950", 
  volume = "98", 
  year = "2015", 
}