Sequential and institutional contexts in calls for help
by Marilyn R. Whalen, Don H. Zimmerman
Link
Reference:
Marilyn R. Whalen, Don H. Zimmerman, (1987), "Sequential and institutional contexts in calls for help", Social Psychology Quarterly, vol. 50, no. 2, pp. 172–185.
Bibtex Entry:
@ARTICLE{Whalen1987,
  author = "Marilyn R. Whalen and Don H. Zimmerman", 
  doi = "10.2307/2786750", 
  keywords = "Emergency calls, Institutional conversation analysis, Sequence organization, Prebeginnings, Call openings, EMCA, Basic resources", 
  journal = "Social Psychology Quarterly", 
  number = "2", 
  pages = "172–185", 
  title = "Sequential and institutional contexts in calls for help", 
  url = "https://www.jstor.org/stable/2786750", 
  volume = "50", 
  year = "1987", 
}