Doing Conversation Analysis: A Practical Guide
by Paul ten Have
Reference:
Paul ten Have, (1999), "Doing Conversation Analysis: A Practical Guide", London, Sage.
Bibtex Entry:
@BOOK{TenHave1999a,
  address = "London", 
  author = "Paul ten Have", 
  keywords = "EMCA, Conversation Analysis and Basic Resources", 
  publisher = "Sage", 
  title = "Doing Conversation Analysis: A Practical Guide", 
  year = "1999", 
}