by Rebecca Shaw, Celia Kitzinger
Reference:
Rebecca Shaw, Celia Kitzinger, (2013), "Managing distress, effecting empowerment: a conversation analytic case study of a call to the home birth helpline", International Review of Social Research, vol. 3, no. 2, pp. 7–28.
Bibtex Entry:
@ARTICLE{Shaw2013,
author = "Rebecca Shaw and Celia Kitzinger",
doi = "10.1515/irsr-2013-0008",
keywords = "EMCA, Medical EMCA, Compliments, Conversation Analysis, Empowerment, Helplines, Support work",
journal = "International Review of Social Research",
number = "2",
pages = "7–28",
title = "Managing distress, effecting empowerment: a conversation analytic case study of a call to the home birth helpline",
url = "https://content.sciendo.com/view/journals/irsr/3/2/article-p7.xml",
volume = "3",
year = "2013",
}