Beyond neutrality: Professionals’ responses to clients’ indirect complaints in a Therapeutic Community for people with a diagnosis of mental illness
by Marco Pino, Luigina Mortari
Reference:
Marco Pino, Luigina Mortari, (2013), "Beyond neutrality: Professionals’ responses to clients’ indirect complaints in a Therapeutic Community for people with a diagnosis of mental illness", Communication & Medicine, Equinox, vol. 10, no. 3, pp. 213–224.
Bibtex Entry:
@ARTICLE{Pino2013,
  author = "Marco Pino and Luigina Mortari", 
  doi = "10.1558/cam.v10i3.213", 
  keywords = "EMCA and Medical EMCA", 
  journal = "Communication & Medicine", 
  number = "3", 
  pages = "213–224", 
  publisher = "Equinox", 
  title = "Beyond neutrality: Professionals’ responses to clients’ indirect complaints in a Therapeutic Community for people with a diagnosis of mental illness", 
  url = "http://www.equinoxpub.com/journals/index.php/CAM/article/view/14209", 
  volume = "10", 
  year = "2013", 
}