On diagnostic reality: Bad news, good news, and the symptom residue
by Douglas W. Maynard, Richard M. Frankel
Reference:
Douglas W. Maynard, Richard M. Frankel, (2006), "On diagnostic reality: Bad news, good news, and the symptom residue", In Communication in Medical Care: Interaction Between Primary Care Physicians and Patients (J. Heritage, D. Maynard, eds.), Cambridge, Cambridge University Press, pp. 248-278.
Bibtex Entry:
@INCOLLECTION{Maynard2006d,
  address = "Cambridge", 
  author = "Douglas W. Maynard and Richard M. Frankel", 
  booktitle = "Communication in Medical Care: Interaction Between Primary Care Physicians and Patients", 
  keywords = "EMCA, Medical EMCA, News and Diagnosis", 
  editor = "J. Heritage and D. Maynard", 
  pages = "248-278", 
  publisher = "Cambridge University Press", 
  title = "On diagnostic reality: Bad news, good news, and the symptom residue", 
  year = "2006", 
}