On diagnostic rationality: bad news, good news, and the symptom residue
by Douglas W. Maynard, Richard M. Frankel
Reference:
Douglas W. Maynard, Richard M. Frankel, (2006), "On diagnostic rationality: bad news, good news, and the symptom residue", In Communication in Medical Care: Interaction Between Primary Care Physicians and Patients (John Heritage, Douglas W. Maynard, eds.), Cambridge, Cambridge University Press, pp. 248–278.
Bibtex Entry:
@INCOLLECTION{Maynard2006d,
  address = "Cambridge", 
  author = "Douglas W. Maynard and Richard M. Frankel", 
  booktitle = "Communication in Medical Care: Interaction Between Primary Care Physicians and Patients", 
  doi = "10.1017/CBO9780511607172.011", 
  keywords = "EMCA, Medical EMCA, News and Diagnosis", 
  editor = "John Heritage and Douglas W. Maynard", 
  pages = "248–278", 
  publisher = "Cambridge University Press", 
  title = "On diagnostic rationality: bad news, good news, and the symptom residue", 
  url = "https://www.cambridge.org/core/books/communication-in-medical-care/on-diagnostic-rationality-bad-news-good-news-and-the-symptom-residue/9975DB6EC1796BA5A747ECE8A6AD7042", 
  year = "2006", 
}