Bad news, good news: Conversational order in everyday talk and clinical settings
by Douglas W. Maynard
Reference:
Douglas W. Maynard, (2003), "Bad news, good news: Conversational order in everyday talk and clinical settings", Chicago, University of Chicago Press.
Bibtex Entry:
@BOOK{Maynard2003a,
  address = "Chicago", 
  author = "Douglas W. Maynard", 
  keywords = "EMCA, News, News Delivery and Medical EMCA", 
  publisher = "University of Chicago Press", 
  title = "Bad news, good news: Conversational order in everyday talk and clinical settings", 
  year = "2003", 
}