Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work
by Nick Llewellyn, Andrea Whittle
Link
Reference:
Nick Llewellyn, Andrea Whittle, (2019), "Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work", Human Relations, vol. 72, no. 4, pp. 834–858.
Bibtex Entry:
@ARTICLE{Llewellyn-Whittle2019,
  author = "Nick Llewellyn and Andrea Whittle", 
  doi = "10.1177/0018726718778093", 
  keywords = "Conversation analysis, Deceit, Ethics, Ethnomethodology interaction, Lying, EMCA", 
  journal = "Human Relations", 
  number = "4", 
  pages = "834–858", 
  title = "Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work", 
  url = "https://journals.sagepub.com/doi/10.1177/0018726718778093", 
  volume = "72", 
  year = "2019", 
}