Constructing and negotiating advice in calls to a poison information center
by Håkan Landqvist
Reference:
Håkan Landqvist, (2005), "Constructing and negotiating advice in calls to a poison information center", In Calling for Help: Language and social interaction in telephone helplines (Carolyn Baker, Michael Emmison, Alan Firth, eds.), John Benjamins, pp. 207-34.
Bibtex Entry:
@INCOLLECTION{Landqvist2005,
  author = "Håkan Landqvist", 
  booktitle = "Calling for Help: Language and social interaction in telephone helplines", 
  keywords = "Medical EMCA, Advice and Helplines", 
  editor = "Carolyn Baker, Michael Emmison and Alan Firth", 
  pages = "207-34", 
  publisher = "John Benjamins", 
  series = "Pragmatics & Beyond New Series 143", 
  title = "Constructing and negotiating advice in calls to a poison information center", 
  year = "2005", 
}