Conversation Analysis: Principles, Practices and Applications
by Ian Hutchby, Robin Wooffitt
Reference:
Ian Hutchby, Robin Wooffitt, (1998), "Conversation Analysis: Principles, Practices and Applications", Cambridge, Polity Press.
Bibtex Entry:
@BOOK{Hutchby1998,
  address = "Cambridge", 
  author = "Ian Hutchby and Robin Wooffitt", 
  keywords = "EMCA, Basic Resources, Conversation Analysis and Applied Conversation Analysis", 
  publisher = "Polity Press", 
  title = "Conversation Analysis: Principles, Practices and Applications", 
  year = "1998", 
}