'I've heard wonderful things about you': How patients complement surgeons
by Pamela L. Hudak, Virginia Teas Gill, Jeffrey P. Aguinaldo, Shannon Clark, Richard Frankel
Link
Reference:
Pamela L. Hudak, Virginia Teas Gill, Jeffrey P. Aguinaldo, Shannon Clark, Richard Frankel, (2010), "'I've heard wonderful things about you': How patients complement surgeons", Sociology of Health & Illness, vol. 32, no. 5, pp. 777-797.
Bibtex Entry:
@ARTICLE{Hudak2010,
  author = "Pamela L. Hudak, Virginia Teas Gill, Jeffrey P. Aguinaldo, Shannon Clark and Richard Frankel", 
  doi = "10.1111/j.1467-9566.2010.01248.x", 
  keywords = "EMCA, Medical EMCA, Conversation Analysis, Compliments, Doctor-patient interaction", 
  journal = "Sociology of Health & Illness", 
  number = "5", 
  pages = "777-797", 
  title = "'I've heard wonderful things about you': How patients complement surgeons", 
  url = "http://onlinelibrary.wiley.com/doi/10.1111/j.1467-9566.2010.01248.x/full", 
  volume = "32", 
  year = "2010", 
}