Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament
by Emily Hofstetter, Elizabeth Stokoe
Link
Reference:
Emily Hofstetter, Elizabeth Stokoe, (2018), "Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament", Text & Talk, vol. 38, no. 5, pp. 551-574.
Bibtex Entry:
@ARTICLE{Hofstetter2018,
  author = "Emily Hofstetter and Elizabeth Stokoe", 
  doi = "https://doi.org/10.1515/text-2018-0014", 
  keywords = "EMCA, Service encounter, Institutional talk, Request", 
  journal = "Text & Talk", 
  number = "5", 
  pages = "551-574", 
  title = "Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament", 
  url = "https://www.degruyter.com/view/j/text.2018.38.issue-5/issue-files/text.2018.38.issue-5.xml", 
  volume = "38", 
  year = "2018", 
}