Why didn't You Say That in the First Place? How to be Understood at Work

Heyman, Richard D.

by Richard D. Heyman

Reference:

Richard D. Heyman, (1994), "Why didn't You Say That in the First Place? How to be Understood at Work", San Francisco, Jossey Bass.

Bibtex Entry:

@BOOK{Heyman1994,
  address = "San Francisco", 
  author = "Richard D. Heyman", 
  keywords = "EMCA, Workplace studies", 
  publisher = "Jossey Bass", 
  title = "Why didn't You Say That in the First Place? How to be Understood at Work", 
  year = "1994", 
}