by John Heritage, Steven E. Clayman
Reference:
John Heritage, Steven E. Clayman, (2010), "Talk in Action: Interactions, Identities and Institutions", Oxford, Wiley-Blackwell.
Bibtex Entry:
@BOOK{Heritage2010b,
address = "Oxford",
author = "John Heritage and Steven E. Clayman",
keywords = "EMCA, Conversation Analysis, Identity, Institutional interaction",
publisher = "Wiley-Blackwell",
title = "Talk in Action: Interactions, Identities and Institutions",
url = "https://www.wiley.com/en-us/Talk+in+Action:+Interactions,+Identities,+and+Institutions-p-9781405185493",
year = "2010",
}