Conversation analysis and institutional talk
by John Heritage
Reference:
John Heritage, (2005), "Conversation analysis and institutional talk", In Handbook of Language and Social Interaction (Robert Sanders, Kristine Fitch, eds.), Mawah, NJ, Erlbaum, pp. 103-146.
Bibtex Entry:
@INCOLLECTION{Heritage2005,
  address = "Mawah, NJ", 
  author = "John Heritage", 
  booktitle = "Handbook of Language and Social Interaction", 
  keywords = "EMCA, Basic Resources, Conversation Analysis and Institutional talk", 
  editor = "Robert Sanders and Kristine Fitch", 
  pages = "103-146", 
  publisher = "Erlbaum", 
  title = "Conversation analysis and institutional talk", 
  url = "http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA_and_INSTITUTIONAL_TALK_LSI.pdf", 
  year = "2005", 
}