by Christian Heath
Reference:
Christian Heath, (1981), "The opening sequence in doctor-patient interaction", In Medical Work: Realities and Routines (Paul Atkinson, Christian Heath, eds.), Farnborough, Gower, pp. 71–90.
Bibtex Entry:
@INCOLLECTION{Heath1981,
address = "Farnborough",
author = "Christian Heath",
booktitle = "Medical Work: Realities and Routines",
chapter = "5",
keywords = "EMCA, Medical EMCA, Opening sequences",
editor = "Paul Atkinson and Christian Heath",
pages = "71–90",
publisher = "Gower",
title = "The opening sequence in doctor-patient interaction",
year = "1981",
}