The opening sequence in doctor-patient interaction
by Christian Heath
Reference:
Christian Heath, (1981), "The opening sequence in doctor-patient interaction", In Medical Work: Realities and Routines (Paul Atkinson, Christian Heath, eds.), Farnborough, Gower, pp. 71–90.
Bibtex Entry:
@INCOLLECTION{Heath1981,
  address = "Farnborough", 
  author = "Christian Heath", 
  booktitle = "Medical Work: Realities and Routines", 
  chapter = "5", 
  keywords = "EMCA, Medical EMCA and Opening sequences", 
  editor = "Paul Atkinson and Christian Heath", 
  pages = "71–90", 
  publisher = "Gower", 
  title = "The opening sequence in doctor-patient interaction", 
  year = "1981", 
}