The coordinated entry into service encounters in food shops: managing interactional space, availability, and service during openings
by Katariina Harjunpää, Lorenza Mondada, Kimmo Svinhufvud
Link
Reference:
Katariina Harjunpää, Lorenza Mondada, Kimmo Svinhufvud, (2018), "The coordinated entry into service encounters in food shops: managing interactional space, availability, and service during openings", Research on Language and Social Interaction, vol. 51, no. 3, pp. 271–291.
Bibtex Entry:
@ARTICLE{Harjunpaeae-etal2018,
  author = "Katariina Harjunpää, Lorenza Mondada and Kimmo Svinhufvud", 
  doi = "10.1080/08351813.2018.1485231", 
  keywords = "EMCA, Conversational openings, Store, Service Encounter", 
  journal = "Research on Language and Social Interaction", 
  number = "3", 
  pages = "271–291", 
  title = "The coordinated entry into service encounters in food shops: managing interactional space, availability, and service during openings", 
  url = "https://www.tandfonline.com/doi/abs/10.1080/08351813.2018.1485231", 
  volume = "51", 
  year = "2018", 
}