Interpersonal Communication and Human-Computer Interaction: An Examination of the Use of Computers in Medical Consultations
by David Greatbatch, Paul Luff, Christian Heath, Peter Campion
Link
Reference:
David Greatbatch, Paul Luff, Christian Heath, Peter Campion, (1993), "Interpersonal Communication and Human-Computer Interaction: An Examination of the Use of Computers in Medical Consultations", Interacting with Computers, vol. 5, no. 2, pp. 193–216.
Bibtex Entry:
@ARTICLE{Greatbatch1993,
  author = "David Greatbatch, Paul Luff, Christian Heath and Peter Campion", 
  doi = "10.1016/0953-5438(93)90018-O", 
  keywords = "Medical EMCA, Human-computer interaction, Computer-supported cooperative work, Medical consultations", 
  journal = "Interacting with Computers", 
  number = "2", 
  pages = "193–216", 
  title = "Interpersonal Communication and Human-Computer Interaction: An Examination of the Use of Computers in Medical Consultations", 
  url = "http://www.sciencedirect.com/science/article/pii/095354389390018O", 
  volume = "5", 
  year = "1993", 
}