Conversation analysis
by Paul Drew
Paul Drew, (2004), "Conversation analysis", In Handbook of Language and Social Interaction (Kristine L. Fitch, Robert E. Sanders, eds.), Mahwah, NJ, Lawrence Erlbaum, pp. 71–102.
Bibtex Entry:
  address = "Mahwah, NJ", 
  author = "Paul Drew", 
  booktitle = "Handbook of Language and Social Interaction", 
  keywords = "EMCA, Conversation Analysis and Basic Resources", 
  editor = "Kristine L. Fitch and Robert E. Sanders", 
  pages = "71–102", 
  publisher = "Lawrence Erlbaum", 
  title = "Conversation analysis", 
  year = "2004",