by Fabio Dovigo, Ilaria Redaelli
Reference:
Fabio Dovigo, Ilaria Redaelli, (2010), "Knowledge Management in Locating the Patient in an Emergency Medical Service in Italy", Computer Supported Cooperative Work, vol. 19, no. 5, pp. 457–481.
Bibtex Entry:
@ARTICLE{Dovigo2010,
author = "Fabio Dovigo and Ilaria Redaelli",
doi = "10.1007/s10606-010-9118-7",
keywords = "Medical EMCA, Control room, Emergency calls, Knowledge management, Technology blending, Italy",
journal = "Computer Supported Cooperative Work",
number = "5",
pages = "457–481",
title = "Knowledge Management in Locating the Patient in an Emergency Medical Service in Italy",
url = "http://link.springer.com/article/10.1007/s10606-010-9118-7",
volume = "19",
year = "2010",
}