Who's the expert? Negotiating competence and authority in guided tours
by Elwys De Stefani, Lorenza Mondada
Link
Reference:
Elwys De Stefani, Lorenza Mondada, (2017), "Who's the expert? Negotiating competence and authority in guided tours", In Identity Struggles: Evidence from Workplaces around the World (Dorien Van De Mieroop, Stephanie Schnurr, eds.), Amsterdam, John Benjamins, pp. 95–124.
Bibtex Entry:
@INCOLLECTION{DeStefaniMondada2017,
  address = "Amsterdam", 
  author = "Elwys De Stefani and Lorenza Mondada", 
  booktitle = "Identity Struggles: Evidence from Workplaces around the World", 
  chapter = "6", 
  doi = "10.1075/dapsac.69.06des", 
  keywords = "EMCA, Epistemics, Guided tours, Membership categories, Social interaction", 
  editor = "Dorien Van De Mieroop and Stephanie Schnurr", 
  pages = "95–124", 
  publisher = "John Benjamins", 
  title = "Who's the expert? Negotiating competence and authority in guided tours", 
  url = "https://benjamins.com/catalog/dapsac.69.06des", 
  year = "2017", 
}