Design by problem solving
by Graham Button, Wes Sharrock
Reference:
Graham Button, Wes Sharrock, (2000), "Design by problem solving", In Workplace Studies: Recovering Work Practice and Informing Systems Design (Paul Luff, Jon Hindmarsh, Christian Heath, eds.), Cambridge, Cambridge University Press, pp. 46–67.
Bibtex Entry:
@INCOLLECTION{Button2000a,
  address = "Cambridge", 
  author = "Graham Button and Wes Sharrock", 
  booktitle = "Workplace Studies: Recovering Work Practice and Informing Systems Design", 
  keywords = "EMCA, Workplace studies, Systems design", 
  editor = "Paul Luff, Jon Hindmarsh and Christian Heath", 
  pages = "46–67", 
  publisher = "Cambridge University Press", 
  title = "Design by problem solving", 
  year = "2000", 
}