Conversation analysis and telephone helplines for health and illness: a narrative review
by Steven Bloch, Geraldine Leydon
Link
Reference:
Steven Bloch, Geraldine Leydon, (2019), "Conversation analysis and telephone helplines for health and illness: a narrative review", Research on Language and Social Interaction, vol. 52, no. 3, pp. 193–211.
Bibtex Entry:
@ARTICLE{Bloch-Leydon2019,
  author = "Steven Bloch and Geraldine Leydon", 
  doi = "10.1080/08351813.2019.1631035", 
  keywords = "EMCA, Telophone, Helplines", 
  journal = "Research on Language and Social Interaction", 
  number = "3", 
  pages = "193–211", 
  title = "Conversation analysis and telephone helplines for health and illness: a narrative review", 
  url = "https://www.tandfonline.com/doi/full/10.1080/08351813.2019.1631035", 
  volume = "52", 
  year = "2019", 
}