Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review
by Steven Bloch, Geraldine Leydon
Reference:
Steven Bloch, Geraldine Leydon, (2019), "Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review", Research on Language & Social Interaction, vol. 52, no. 3, pp. 193-211.
Bibtex Entry:
@ARTICLE{Bloch-Leydon2019,
  author = "Steven Bloch and Geraldine Leydon", 
  doi = "10.1080/08351813.2019.1631035", 
  keywords = "EMCA, Telophone and Helplines", 
  journal = "Research on Language & Social Interaction", 
  number = "3", 
  pages = "193-211", 
  title = "Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review", 
  url = "https://doi.org/10.1080/08351813.2019.1631035", 
  volume = "52", 
  year = "2019", 
}