Making new technology understandable through multimodal instruction: A digital mobility stick in customer training interaction
by Tiina Räisänen, Niina Hynninen
Link
Reference:
Tiina Räisänen, Niina Hynninen, (2024), "Making new technology understandable through multimodal instruction: A digital mobility stick in customer training interaction", Prologi: Journal of Communication and Social Interaction, vol. 20, no. 1.
Bibtex Entry:
@ARTICLE{Raisanen2024,
  author = "Tiina Räisänen and Niina Hynninen", 
  doi = "10.33352/prlg.120940", 
  keywords = "EMCA, Conversation analysis, Customer training, Haptic technology, Instructed action, Multimodality, User testing, In press", 
  journal = "Prologi: Journal of Communication and Social Interaction", 
  number = "1", 
  title = "Making new technology understandable through multimodal instruction: A digital mobility stick in customer training interaction", 
  url = "https://journal.fi/prologi/article/view/120940", 
  volume = "20", 
  year = "2024", 
}