Hougaard2008

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Hougaard2008
BibType ARTICLE
Key Hougaard2008
Author(s) Gitte Rasmussen Hougaard
Title Membership categorization in international business phone calls: The importance of 'being international'
Editor(s)
Tag(s) EMCA, Membership Categorization, Telephone, International, Business Communication
Publisher
Year 2008
Language
City
Month
Journal Journal of Pragmatics
Volume 40
Number 2
Pages 307-332
URL Link
DOI 10.1016/j.pragma.2007.08.011
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Companies consider themselves ‘international’ when they operate in an international context. Many studies have analyzed communication in international contexts; few, however, have done so with a focus on how conversationalists in the international world of business orient themselves towards that context. This paper analyzes interactions between company representatives of different nationalities. It focuses on how businesspeople interact in an international context and categorize one another as members of different nations. The article also intends to show how the conversational partners categorize themselves as members of the international business world and ascribe importance to that membership in and through their coordinated actions in what the present author calls doing being ‘international’. One of the features of this phenomenon is an explicit statement to the effect that the companies represented by the speakers do business with several different countries. Another feature is that the identification by co-conversationalists of these business partners in different countries is not intended.

Notes