Berger-Kitzinger-Ellis2016

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Berger-Kitzinger-Ellis2016
BibType ARTICLE
Key Berger-Kitzinger-Ellis2016
Author(s) Israel Berger, Celia Kitzinger, Sonja J. Ellis
Title Using a category to accomplish resistance in the context of an emergency call: Michael Jackson’s doctor
Editor(s)
Tag(s) EMCA, Conversation Analysis, Membership Categorization Analysis, Person reference, Emergency calls, Resistance, Healthcare
Publisher
Year 2016
Language English
City
Month
Journal Pragmatics
Volume 26
Number 4
Pages 563–582
URL Link
DOI 10.1075/prag.26.4.02ber
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

We report a single case analysis of a recorded emergency call with particular reference to the use of the non-recognitional categorical person reference ‘a personal doctor’ in the sequential context created by the Medical Priority Dispatch System (MPDS) protocol routinely used by the emergency services. We describe both the position and the composition of the turn in which this categorical person reference is deployed in order to analyse the action accomplished by its selection. We show how this category reference is selected to support the action in which the speaker is otherwise engaged, which is to resist the sequential trajectory proposed by his interlocutor (giving instructions for cardiopulmonary resuscitation). Our analysis makes two key contributions: 1) it provides a concrete detailed exemplar of how analysts can ground claims about category-bound inferences in the empirical practices of talk in interaction and 2) it extends existing work on emergency calls by relating their sequential structure to the MPDS protocol.

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