Arminen2006b

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Arminen2006b
BibType ARTICLE
Key Arminen2006b
Author(s) Ilkka Arminen, Minna Leinonen
Title Mobile phone call openings: tailoring answers to personalized summonses
Editor(s)
Tag(s) EMCA, Mobiles, Telephone, Opening sequences, Summons
Publisher
Year 2006
Language
City
Month
Journal Discourse Studies
Volume 8
Number 3
Pages 339–368
URL Link
DOI 10.1177/1461445606061791
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Conversation analytical (CA) methodology was used to specify the new opening practices in Finnish mobile call openings, which differ systematically from Finnish landline call openings. Since the responses to a mobile call orient to the summons identifying the caller, answers have changed and diversified. A known caller is greeted. The self-identification opening that was canonical in Finnish landline calls is mainly used for answering unknown callers, while channel-opener openings involve orientation to ongoing mutual business between the speakers. Some of these changes reflect real-time coordination of the social action that the mobility of mobile phones enables. In all, the adoption of new ways of answering a call shows that people orient themselves to affordances that new technologies allow them. Mobile phone communication opens a salient new area both for the analysis of talk-ininteraction itself and also for understanding communicative behaviour in the era of ubiquitous information technology.

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